If you would like to change or cancel your order then please let us know immediately. Please contact 0121 557 0234 or email email@example.com
Your order will be despatched as soon as we can. Depending on the item it may take around 2-3 weeks.
If your order is urgent then please let us know and contact 0121 557 0234 or email firstname.lastname@example.org
For stock items that are not personalised you have 14 days to return the item for a refund (excluding shipping costs).
On the rare occasion that an item is faulty or incorrect when you receive it, please contact us as soon as possible so we can put this right.